Ordering and Return Information

Ordering

Thank you for ordering with Vivi Kruz Boutique. All in stock items ship within 72 business hours of purchase. Preorders all have a marked timeline for shipment in the product description. Preorders are also marked with Preorder in the title and located in the preorder tab of the website.  We do utilize a couple of different warehouse spaces so orders might be fulfilled separately.  

Returns

We gladly accept returns within 14 days of delivery to you. Returns must be in new condition with original tags if applicable. Items that are not in original condition and/or smell of detergent or smoke will not be accepted and returned to sender.

In order to process a return, please email your name, order number and item that you wish to return to vivikruzboutique@yahoo.com then send package to Vivi Kruz Boutique 683 County Road 481 Meridian, MS 39301

Please do not send returns back without an email as we will not know if it is lost in the mail if we are not aware that it is on the way back to us. 

Please allow 3 business days for all returns to process once they have been received.  Refunds will be credited to the form of payment that was used at the time of checkout.